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The art of apologizing at work PDF Print E-mail
Written by Lauren M. Bloom   
Friday, 27 June 2014 07:58

At work, as in life, mistakes happen. But if you’ve messed up and are facing the challenge of apologizing to someone in your office, it can be tough to know what to say. Here are a few tips for those times when you have to say “sorry” at work:

Last Updated on Friday, 27 June 2014 08:31
 
The Corporate Priest PDF Print E-mail
Written by John Runne   
Thursday, 26 June 2014 10:23

At times, a CEO will be in a situation where senior guidance is needed and realize that there are few places to turn to find it. Proposing unusual thoughts and new ideas with the board of directors can be a bit dicey as a CEO’s credibility could be at risk with untested proposals and notions. In these instances, where does the CEO turn?

 

Finding a person who can provide valuable and practical counsel across multiple sectors can be challenging. Trust is also an issue – as there is the risk of disclosure in public companies and confidential information leaks for private organizations. Given these circumstances, there is a need for someone to become both the CEO’s trusted adviser and confessor.

Last Updated on Thursday, 26 June 2014 10:28
 
Make price irrelevant PDF Print E-mail
Written by Marvin Montgomery   
Tuesday, 24 June 2014 12:58

I recently had a participant from one of my training sessions share with me that he was able to increase his paycheck by 50 percent in the last 12 months. How? By doing something he hadn’t been doing: Providing every customer with an exceptional customer service experience from beginning to end.

Last Updated on Tuesday, 24 June 2014 13:01
 
Spend more time working and less time meeting PDF Print E-mail
Written by Victoria Treyger   
Thursday, 19 June 2014 13:58

Sometimes it feels as if we spend more time in meetings than doing our actual work. So let today be the day where you put measures in place to decrease your meeting times.

 

Here are seven tips to help you reduce your meeting time and keep your productivity high:

Last Updated on Thursday, 19 June 2014 14:05
 
The seven most common negotiating mistakes PDF Print E-mail
Written by Eldonna Lewis-Fernandez   
Wednesday, 18 June 2014 13:28

While even the word “negotiation” can evoke fear, stress and anxiety for many, the intent is quite simple: to discuss and ultimately agree on a deal. Whether it’s a multimillion-dollar contract or just deciding where to meet for lunch, life is rife with negotiations. And, the negotiation process is a lot like a chess game where strategy reins supreme — one thoughtfully considered move at a time. Make a careless, ill-conceived move and suffer the perilous consequences.

 

Even when faced with the most daunting of deals, regarding the act of negotiation as a “game” may alleviate the apprehension and give you the confidence to make power plays that will ultimately facilitate your desired result. Unlike strategy games like chess, however, the most effective deals are a win-win proposition for all parties rather than a winner-loser result.

 

To help individuals maximize their bargaining prowess in business and in life, here are the seven most common mistakes made during a negotiation:

Last Updated on Wednesday, 18 June 2014 13:34
 

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