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Don’t let these financial blunders leave your wallet empty PDF Print E-mail
Written by Jim Chilton   
Wednesday, 15 April 2015 07:42

To err is human, but when mistakes affect your pocketbook it’s not exactly divine.

 

Don’t feel alone if you’ve committed a financial blunder, though. Two-thirds of Americans have made a significant money mistake somewhere along the way.

 

Since April is National Financial Literacy Month, this is a good time for anyone to pledge to do a better job handling money.

Last Updated on Wednesday, 15 April 2015 07:46
 
Team accountability: Harsh or helpful? PDF Print E-mail
Written by Nathan Jamail   
Tuesday, 14 April 2015 10:50

Every turn of the calendar people make New Year’s resolutions. Every election politicians say that the government leaders need to be held accountable. And every year organizations tell their leaders, “We need to hold our people to their words and actions.” Yet — just like New Year’s resolutions  —these scenarios for accountability fall drastically short, as the mirror of accountability is often blurry with ego.

 

This means that as leaders we see ourselves as actually holding our people accountable and feel that it’s the others that are failing or not following through. Many leaders have a case of accountability myopia — they see themselves as doing a sterling job, and the truth is they are most likely falling short of their own expectations.

 

So, how does a leader become better at holding their team members accountable? The answer is to first understand why doing so is so important, which can help with the painstaking process of implementing an accountability practice. In business — just like in life — if a person believes in the reasons for the fight, they will fight!

Last Updated on Tuesday, 14 April 2015 10:52
 
“Do one thing every day that scares you.” PDF Print E-mail
Written by Marvin Montgomery   
Monday, 13 April 2015 00:00

Every day, we all face something that can be scary to us.

Last Updated on Tuesday, 14 April 2015 07:17
 
Are your managers bottlenecks in your improvement process? PDF Print E-mail
Written by Joakim Ahlström   
Friday, 10 April 2015 00:00

For managers, time is a scarce commodity. Actually, it’s equally scarce for everyone, but I start off this way to show that I know how tough it is to be a manager. When I meet managers of various kinds - CEOs, division managers, middle managers, indeed all sorts of managers - I take their lack of time into account and let them know that there’s only one thing they need to do to develop a culture of continuous improvement. This is what I tell them:

 

"Ask your employees to always bring one improvement idea each to your recurring (weekly or monthly) meetings."

 

I have stolen (with pride) this advice from management guru Peter Drucker, but I usually don’t reveal that. Instead, I often get to listen to their objections. The first one usually sounds like this:

Last Updated on Tuesday, 14 April 2015 10:49
 
How good value and customer experience trump price PDF Print E-mail
Written by Trevor Gnesin   
Thursday, 09 April 2015 00:00

Over the past several years, a U.S. electronics retail giant has been gradually losing ground in spite of reduced competition and guaranteed lowest prices on high-quality products and services. The reason is simple: the customer ranks low on a priority list that places profits at the top. In today’s open market, with worldwide economic reforms and the digital revolution, customers not only have the ability to connect to infinite product offerings but also to each other. Word of mouth — good or bad — spreads fast and influences buying trends, while shifting the paradigm to a consumer-driven market.

Last Updated on Tuesday, 14 April 2015 10:16
 

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