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Sales professionals perform to what you inspect PDF Print E-mail
Written by Dave Harman   
Friday, 01 August 2014 13:04

How often do you inspect the results of your sales team? Never? Annually? Midyear? Quarterly?

 

What do you inspect? Sales dollars? Gross profit? Actual vs. goal?

 

When do your salespeople look at their performance and goals? Daily? Weekly? The day of your sales meeting? Never?

Last Updated on Friday, 01 August 2014 13:07
 
Seven strategies to change negative female boss perceptions PDF Print E-mail
Written by Lawrence Polsky   
Thursday, 31 July 2014 08:57

What can women leaders do to change negative perceptions when faced with the duality of a role that requires assertiveness and a working culture that expects open, sensitive communication? Try these tips:

Last Updated on Thursday, 31 July 2014 09:26
 
24/7 connections in a customer-driven world PDF Print E-mail
Written by Justin Hotard   
Wednesday, 30 July 2014 08:17

From the client on the other side of the world headed to work at 5 p.m. on Monday to the restaurant down the street closing out at 1 a.m. on Saturday, it’s clear businesses of all sizes increasingly run on a 24/7 clock.

 

When it comes to customer relations, however, so many businesses still remain in a 9-to-5 state of mind.

 

For small businesses in particular, technology downtime – whether it’s Internet service, credit card processing or a point-of-sale system – can significantly impact sales, productivity and customer satisfaction. Worse, small businesses often don’t have the internal resources to get things running quickly.

Last Updated on Wednesday, 30 July 2014 08:20
 
Leading at the right level: Why so many leaders don’t PDF Print E-mail
Written by Ron Carucci and Eric Hansen   
Tuesday, 29 July 2014 10:35

Some decisions are simple. Chocolate or strawberry? Acura or BMW? But the decisions that executives must make are quite complex. These decisions often require significant data inputs and their outcomes have significant consequences for employees, shareholders and often their own job. The evidence tells us that while leaders know the decisions are complex, they spend insufficient time considering and making these strategic decisions and suffer from what we call decision compression.

Last Updated on Tuesday, 29 July 2014 10:42
 
Seriously PDF Print E-mail
Written by Marvin Montgomery   
Monday, 28 July 2014 16:12

Recently, a young woman approached me after I finished a motivational keynote for a company here in Cleveland. She said that I would love the story she was about to me, especially since my background was in the jewelry business.

Last Updated on Monday, 28 July 2014 16:16
 

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