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Five ways to handle success PDF Print E-mail
Written by Sherrie Campbell   
Friday, 21 November 2014 14:13

Being driven, positive and goal-oriented comes with many benefits, as these qualities open up channels for actions that help us reach for the stars and achieve high-powered dreams and goals. Successful people tend to have positive driven attitudes and are able to stay positive while juggling multiple demands. Successful people are tenacious, respond to rejection well, keep going, do not give up and are deliberate in finding a way to their dreams. The joy is most often in the journey toward the goal and once a goal is reached another goal follows closely behind. Along with success, however, comes failure, hard times and tremendous stress.

Last Updated on Friday, 21 November 2014 14:16
 
Five business management tips for e-retailers PDF Print E-mail
Written by Cliff Rucker   
Thursday, 20 November 2014 00:00

E-retail is accessible, convenient and instantly gratifying for many customers, which means the owners of these businesses must stay on top of the high volume demand they receive. As sales continue to grow in the e-commerce retail industry — projected to reach $370 billion annually by 2017 — small business owners can take advantage of this growth and use it as an opportunity to expand their business and be competitive in the e-retail space.

 

Here are five tips to help small business owners maximize their online presence and manage their e-retail business:

Last Updated on Friday, 21 November 2014 14:11
 
Three questions to ask after a disaster PDF Print E-mail
Written by Lucien G. Canton   
Wednesday, 19 November 2014 11:49

Just surviving a disaster or rapidly resuming operations is not always sufficient to guarantee the future of a company. Physical damage is often the easiest problem to deal with following a disaster. But quick repairs alone do not equate to business survival if you cannot produce goods and services or there is no one to buy them. Once the immediate crisis is passed, it is essential to have a business recovery strategy.

A prime example of this is the experience of the Sheraton Hotel following the terrorist attacks in New York City on 9/11. The hotel had not been damaged in the attack and initially enjoyed several days of sustained bookings from stranded travelers and rooms provided to rescue workers. But it soon became apparent that the attacks had dealt a heavy blow to the tourist industry. Room cancellations soared and the outlook for the future was bleak. The Sheraton needed a new strategy if it was to survive.

Last Updated on Wednesday, 19 November 2014 11:53
 
Honor thy poultry PDF Print E-mail
Written by Randall Kenneth Jones   
Tuesday, 18 November 2014 09:51

For those who think problem-solving and conflict resolution is a never-ending affair, this one’s for you.

 

Mary Lou Boggs-Jones, my paternal grandmother, was the kindest, most loving woman I have ever known. As a child, my fondest memories were spent on my grandparents’ small farm in their intimate 950-square-foot home just north of Columbia, Missouri.

Last Updated on Tuesday, 18 November 2014 11:05
 
Be aware of the quick no PDF Print E-mail
Written by Marvin Montgomery   
Monday, 17 November 2014 15:09

I recently observed a situation where a customer made a request and was immediately told no. This gave me an opportunity to make the customer’s exchange a preparation and practice topic at our training session.

Last Updated on Monday, 17 November 2014 15:13
 

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